DO YOU SHIP INTERNATIONALLY?
SHIPPING
Yes! It’s a new thing! Buyers are responsible for paying any additional costs including duties, taxes, and custom clearance fees. We are continually working on ways to decrease our international shipping charges, but we are happy to now be able to offer #Coffee4Fuel all over the world.
HOW LONG DOES IT TAKE TO SHIP?
We make every effort to get your order to you as quickly as possible. Most orders ship in 2-3 business days from when order was placed. We ship Monday through Friday, excluding holidays. No orders are shipped on the weekends. Sometimes, during high volume season(s), orders may take longer to process.
Once your order has shipped, you will receive a shipment confirmation e-mail with tracking. Please allow 1 business day for the tracking to update.
FOR MADRINAS COFFEE PRODUCTS:
If for whatever reason you are not pleased with your purchase of Madrinas Coffee, we encourage you to chat with us about it. However, because we sell a food-grade product, we will not accept any returns. Either way, we would like for you to reach out to us at support@madrinascoffee.com so that we may do our very best to square things away.
FOR 'NON-COFFEE' ITEMS:
If for whatever reason you are not pleased with your purchase of Madrinas merchandise (anything that isn’t coffee), we encourage you to chat with us about a return or exchange within the 30 days following the purchase date. You can help to begin this process by e-mailing your name, order number, and reason for return/exchange to support@madrinascoffee.com. We will do our very best to square things away.