Hi Allison!
Thank you for bringing this to our attention! It appears our response to you on 08/30/22 may have went directly to your spam folder. In the rare instance an order error occurs, we request photos of the error and the packing slip. This allows us to document the instance and bring it to the attention of our fulfillment team.
However, to ensure this is made right for you ASAP, we have processed a replacement order and will get it sent out to you shortly. No further action is needed on your part, but you're welcome to reach out to us at support@madrinascoffee.com if you have any additional questions.